Privacy Policy

Protecting Your Information
At Offinex.pk, your privacy is our priority. We collect only essential information to process your orders and improve your shopping experience. We never share your personal information with third parties without your consent.

Information We Collect

  • Name, email, phone number

  • Delivery address

  • Payment details

How We Use Your Information

  • To process and deliver your orders

  • To provide customer support

  • To send updates about our products and promotions (if opted-in)

Security
We implement strict measures to protect your data, ensuring a safe and secure shopping experience.

Return & Refund Policy

Easy & Hassle-Free Returns
We stand by the quality of our furniture. If you are not satisfied, you can request a return within 7 days of delivery.

Return Conditions:

  • Product must be unused and in original packaging

  • Must include all accessories and manuals

  • Custom-made orders may not be eligible for return

Refund Process:
Once the return is approved, your refund will be processed within 5–7 business days to your original payment method.

Need Help?
Contact us at Offinexstore@gmail.com or +92 322 4666724.

Shipping Policy

Fast & Free Delivery Across Pakistan
We deliver modern office furniture to your doorstep with care — all orders enjoy free delivery.

Shipping Time:

  • Lahore & nearby cities: 1–3 business days

  • Other cities in Pakistan: 3–7 business days

Tracking:
Once your order ships, you’ll receive a tracking number via email or SMS.

Terms & Conditions

Shopping at Offinex.pk
By using our website, you agree to our terms:

  • Prices are subject to change without prior notice

  • We reserve the right to cancel or refuse orders in certain circumstances

  • All content on Offinex.pk (images, descriptions, logos) is our property

  • Customer satisfaction is our priority; disputes are resolved fairly and promptly

Contact Us
For questions regarding our policies, feel free to reach out:
📞 +92 322 4666724
✉️ Offinexstore@gmail.com